For information on how we can help you work remotely due to COVID-19 Click here
For information on how we can help you work remotely due to COVID-19 Click here
Pay one straightforward subscription cost per month for complete IT peace of mind, and boost your business success. From the simplest printer issues to complex security setups, we keep things running smoothly.
From average office IT requirements through to proactive management of critical IT infrastructure, 24/7/365, we provide total cover to keep you running smoothly. We carry out swift and effective remote support, but when an issue requires more than that, we come straight out and address it on site. We provide monthly reports on system performance and conduct quarterly on-site reviews to check that everything is running perfectly.
We optimise Superfast performance, proactively monitor your server and desktops, ensure comprehensive security, and monitor and manage network and cloud operation. And that’s not all – check the table below for all the specifics.
We act as an extension to your business – your own virtual IT department – and specialise in the IT needs of SMEs. Our subscription-based pricing is clear and transparent with no binding contracts or nasty small print – just a simple cost per user per month. This approach is easily scalable, ensuring that your support grows with you.
We provide three levels of support to suit your needs: Essentials, Efficiency and Enhanced. The Essentials package includes unlimited remote support, with all on-site support, charged extra as required. The Efficiency plan includes unlimited remote and on-site support during normal working hours. And the Enhanced plan provides uninterrupted support 24/7/365 remote and onsite support. All packages come with a dedicated SLA to ensure we meet your objectives every time. The specific support elements included in each plan are shown in the table below.
Request a free no-obligation IT health check to find out how much better your IT could perform and how a Managed IT plan could boost your business operation.
We provide three simple options for managed IT support, Essentials, Efficiency or Enhanced.
| What's Included | Essentials | Efficiency | Enhanced | |
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| Unlimited Remote Support |  |
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| Onsite Support | - | |
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| Proactive Server Monitoring | |
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| Proactive Desktop Monitoring | |
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| Patching & Software Updates | |
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| Security & Threat Monitoring | |
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| Backup Monitoring & Management | |
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| Network Monitoring & Management | - | |
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| Office 365 & Cloud Management | - | |
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| Third Party Vendor Management | - | - | |
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| Dedicated SLA | |
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| 24/7 Support | - | - | |
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| Monthly Reporting & Surveys | |
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| Customer Support Portal | |
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| Dedicated Account Manager | - | |
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| Virtual IT Director | - | - | |
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| Strategic Quarterly IT Reviews | - | - | |
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| Interested in finding out more about our support packages? Get in Touch | ||||
Why do I need it? How does it work?We help businesses save time and money by identifying problem areas and unnecessary expenditure, ensuring that your IT systems are more efficient, secure and increase productivity, supporting your business success.
